22 October 2014

TELEPHONE ENGLISH



Telephoning in English includes learning a number of special phrases, as well as focusing on listening skills. Some of the most important phrases include how to answer the phone:

Hello, this is Ken
Brighton 0987654

The first example response is in American English and the second is in British English. As you can see there are differences in both forms. The telephone articles include both British and American English as well as phrases that are common to both forms.

In American English, we answer the phone stating "This is ..." In British English, it's common to answer the phone by stating the telephone number. The phrase "This is ..." is used only on the telephone to substitute the phrase "My name is ..." which is not used to answer the telephone.